“You made it painless”

Dr Kremer,

I want to thank you for treating me with such courtesy and compassion. I hadn't seen a dentist for some time, primarily out of fear but also a concern about being scolded or reprimanded. It is hard enough to overcome this dentist phobia without feeling the disapproval of the people you're most afraid of.

You and your staff made me feel safe, welcome and well cared for. I felt that all of you were happy for me when my teeth were finally all repaired. Best of all you made it painless. I really liked the music videos during long visits.